COLUMBINE CODE OF CONDUCT
In support of the Mission Statement of Columbine Country Club (the “Club”), an Operating Creed and Code of Conduct have been developed to ensure a safe, friendly and respectful environment for our Members, visitors, and staff while reaffirming the Club’s operating philosophy. While not exhaustive, the statements below reflect the manner in which the Board of Directors envisions the Club being operated:
The Club’s primary goal is to provide a family-oriented social and recreational club environment.
The Club should be made distinctive by the congeniality, compatibility, and diversity of its membership. Members should actively participate in Club activities, be willing to contribute and serve the Club when asked and support our dining and recreational facilities. Participation by our young people in Club activities will be encouraged.
Personal guests and family members are always welcome at Columbine, with the sponsoring Member responsible for their group’s behavior while visiting Club facilities.
Members will be cognizant that they are representatives of Columbine Country Club when they are away from the Club.
The professional staff will plan, manage and control the day-to-day operations of the Club under the guidance of the Board of Directors and the General Manager. They will be empowered and supported to enforce our Operating Creed and Club Code of Conduct.
The Club’s community reputation objective is to be a Club in which membership is highly valued by virtue of its affable, compatible active Members, excellent facilities, with services delivered by a well-trained and friendly staff.
The Club is committed to providing its employees with equal access to opportunities, fair treatment on the basis of merit, and a safe, harassment-free environment in which to work. The Club believes in and is committed to the principles of equal employment opportunity, inclusion, and respect. We also believe that all employees should have a right to work in a professional atmosphere that is free from all forms of conduct which can be considered harassing, coercive, or disruptive.
All stakeholders are expected to conduct themselves in a manner that creates an environment and culture that is reflective of the personal integrity and decorum consistent with a family country club. This behavior is expected whether in the Clubhouse, on the golf course, at the swimming pool, tennis courts or any of the dining facilities. The Club strives to achieve a family-friendly environment, while at the same time, supporting a private country club decorum that is conducive to business meetings and more formal affairs.
The following Code of Conduct calls for Members, visitors, and staff to conduct themselves in a manner that:
- Acknowledges the Club as a family-friendly facility where business is also often conducted and refrains from using obscenities and loud, boisterous behavior inappropriate for children, family members, staff or business associates.
- Demonstrates the utmost respect and dignity to fellow Members, staff, and visitors.
- Understands that members and visitors will not reprimand Club employees.
- Recognizes that Members and visitors do not have the authority to instruct staff in job performance and duties and is aware that the Club’s General Manager is responsible for instructing the staff in the performance of their duties.
- Inattention, neglect, poor service or other improper conduct on the part of any Club employee should be reported to the General Manager or appropriate Committee Chair.
- Understands that the membership, through the General Manager or Board members, may make suggestions and recommendation regarding the operation of the Club.
- Acknowledges that we are all representatives of the Club when out in the community, at other Clubs, or while enjoying our facilities.
- Accepts responsibility for supervision of their children while on Club property. Children are expected to behave in an orderly, well-behaved manner and to not disrupt other Members while at the Club.
- Smoking is prohibited anywhere in the Clubhouse or dining facilities. While smoking is permitted on the golf course, it is not permitted on the golf practice areas, pool complex, or tennis courts. Any other designated smoking areas will be specified by Club management.
- Will comply with the appropriate dress code for every Club facility.
- Members are asked to silence their cell phones when on Club property. Out of respect for other Members, any phone calls made should be done in privacy.
- Acts in a responsible manner when consuming alcoholic beverages and understands that the General Manager or other authorized people may refuse to provide service to a Member, family, or guest if judged to be intoxicated.
- Use of any illegal drug substances on Club facilities is strictly prohibited and is subject to Colorado law.
- Any Member not adhering to these rules or who conducts themselves in an unbecoming manner shall be requested by the Staff or Manager on duty to leave Club property immediately.
- Most rules infractions will be brought to the attention of the offending Member, spouse, dependent, or guest by the professional staff in a courteous manner as possible. The Board of Directors shall be the sole judge of all discipline matters. Before any member may be disciplined, a signed written complaint must be delivered to the General Manager and President. Complaints will be resolved within 30 days of the complaint or at its next regularly scheduled Board meeting.
- More specifics on procedures dealing with behavioral violations are available in the Club’s Rules and Regulations.